What happens to unused data?
For prepaid e-SIM plans, the data you have purchased is typically valid for a certain period of time, such as a month or a week, and will expire at the end of that period. If you do not use all of your data within that period, any unused data will be forfeited, and you will […]
When can I remove an e-SIM?
You can remove an e-SIM from your device at any time, but the specific steps to do so may vary depending on your device and operating system. Before removing an e-SIM, it’s important to understand that doing so will deactivate your cellular service/mobile data on that device. If you want to continue using your device for […]
Can I install one e-SIM on several devices?
No, it is not possible to install one eSIM on several devices simultaneously. An e-SIM (embedded SIM) is a digital SIM that is embedded in a device and can be programmed with information from a mobile network. When you activate an e-SIM on a device, the mobile network provider registers the e-SIM’s unique identification number […]
Can I keep using the same e-SIM?
You can continue using the same e-SIM if: You’re in a country supported by the e-SIM. The eSIM is installed. You buy a data top-up package or a top-up pack. If you see no options to add a top-up plan, then that eSIM is a single-use e-SIM. You don’t have to delete the eSIM […]
How easy is it to switch between multiple SIM profiles?
Switching between multiple SIM profiles on a device that supports e-SIM technology is typically very easy and can be done quickly with just a few taps on your device’s screen. Once you have set up multiple e-SIM profiles on your device, you can switch between them by navigating to the device’s settings menu and selecting the […]
Does having more than one e-SIM profile mean the user must have more than one phone number?
Not necessarily. While multiple e-SIM profiles can be created on a single device, each profile does not necessarily have to be associated with a different phone number. For example, you may have one e-SIM profile for your personal use and another e-SIM profile for your work use, but both profiles can use the same phone […]
If an e-SIM-enabled phone has a SIM card in it (being used), what happens to the phone’s existing voice/SMS services if an e-SIM data plan from a separate operator is added?
If an e-SIM-enabled phone has a physical SIM card in it that is being used for voice and SMS services, adding an e-SIM data plan from a separate operator will not necessarily affect the existing voice and SMS services. However, it is possible that the phone’s network settings may need to be adjusted to ensure […]
How many e-SIM profiles can be stored at once?
The number of e-SIM profiles that can be stored at once depends on the device’s hardware and software limitations. Generally, devices can store multiple e-SIM profiles simultaneously, typically ranging from 2 to 10 profiles. However, only one can be used at a time.The exact number of profiles supported may vary depending on the device’s specifications and […]
Top tips and recommendations for using your e-SIM.
There are a number of factors to consider when using data in an e-SIM. Typically, general habits, including email, standard web browsing, and social media, can be considered quite light use. Below are several items to consider to ensure that your data goes as far as it can. Video Streaming: We recommend using a lower definition […]
Problems with slow internet connection or slow internet speed e-SIM.
Slow internet speed can be caused by a variety of factors, including network congestion, signal interference, distance from the router, and technical issues with the device or the network. Here are some steps you can take to troubleshoot slow internet speed on your e-SIM: Check your signal strength: Poor signal strength can cause slow internet speed. […]