“Cellular Plans From This Carrier Cannot be Added” Error Message.
The error message “Cellular Plans From This Carrier Cannot be Added” typically appears on a mobile device when attempting to add a new cellular plan from a carrier that is not supported by the device.This message can occur for several reasons, including: Incompatible device: Some carriers only support certain types of devices. If your device is […]
What should I do if my device is network locked?
If your device is network locked, meaning it can only be used with a specific carrier’s network, you will not be able to use an e-SIM. You must have an unlocked device to be able to use e-SIM. There are several things you can do to get your device unlocked: Contact your carrier: If your […]
Unable to Complete Cellular Plan Change” error message.
The “Unable to Complete Cellular Plan Change” error message is a common error that may appear when attempting to switch to a new e-SIM plan on your mobile device. There are several reasons why this error message may appear, including: Poor network connection: A weak or unstable network connection can cause the e-SIM plan change to fail. Ensure […]
Can’t connect my e-SIM on Android.
If you are having trouble connecting your e-SIM on an Android device, there are several steps you can take to troubleshoot the issue: Make sure your device is compatible with e-SIM: Not all Android devices are compatible with e-SIM technology, so it’s important to confirm that your device supports e-SIM before attempting to connect. Confirm […]
Can’t connect my e-SIM on iOS/iPhone.
If you are having trouble connecting your e-SIM on an iPhone or iOS device, there are several steps you can take to troubleshoot the issue: Make sure your device is compatible with e-SIM: Not all iPhone or iOS devices are compatible with e-SIM technology, so it’s important to confirm that your device supports e-SIM before attempting to connect. […]
”This code is no longer valid” error.
This error appears either when the QR code is not properly scanned or if the e-SIM has already been installed. Sometimes, due to poor connection, QR codes are partially scanned. Try rescanning after ensuring you have good network strength. To check if your e-SIM has already been installed: Go To Settings > General > About Scroll […]
How do I set up my APN?
However, if you do want to check or manually configure the APN, follow the steps below: iOS: ⚫ Go to Settings ⚫ Mobile/Cellular Data ⚫ Under Mobile/Cellular Data Plans, select your e-SIM ⚫ Mobile/Cellular Data Network ⚫ In the Mobile/Cellular Data APN field Android: ⚫ Go to Settings ⚫ Network & Internet section ⚫ […]
I have installed my e-SIM but my home SIM has stopped working.
If you’ve installed an e-SIM on your device and your physical SIM card has stopped working, there are a few things you can try to troubleshoot the issue: Make sure your SIM card is inserted correctly: Check to ensure that your SIM card is properly inserted in your device’s SIM card tray. Sometimes a loose or improperly […]
I cannot scan my QR code.
There could be several reasons why you’re unable to scan your QR code for your e-SIM. Here are a few things you can try to resolve the issue: Check if your phone is compatible with e-SIM: Make sure your phone supports e-SIM technology.Not all phones are e-SIM compatible, so it’s important to check this first. Check […]
What advantages does eSIM give now that SIM cards didn’t before?
There are several advantages that eSIM provides over traditional physical SIM cards: Convenience: With e-SIM, there is no need to physically swap out SIM cards when switching between carriers or plans. This makes it easier for users to switch carriers or plans and more convenient for travelers who may need to use multiple SIM cards […]